Faced with a well-intentioned but ‘in my face’ accusation of diffidence and avoiding organising large group team building sessions, a strange answer came out: ‘Forgive me’.

I surprised myself with that one. But it felt right. I give big team things a good go, and I give of my best, but they’re not my natural preference. ‘Forgive me’ says I’m not perfect, I have my flaws, I know myself and you can help me do better.

It seemed to work. Disarming, spontaneous and honest – perhaps because it came came from the heart not the head. To err is human and forgiveness starts with myself.

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