London’s Burning

As a red London bus burns a few hundred yards from our house, it’s one of those moments when you stop and think, ‘Did I get this very wrong?’

We have always taken the view that the ‘cheek by jowl’ nature of urban London was worth the aggro. It’s vivid, lively, mixed – at times a bit edgy but alive. And nice ‘people like us’ live dotted all around.

But people who are not like us live all around too. And when it all goes up in smoke and dead eyed teenagers smash up your high street, it makes you think.

In Aristotle’s day another city state or a neighbouring tyrant could violently disturb your contemplation. In Montaigne’s, frequent bouts of plague and civil war.

A few boarded up shop fronts and burnt out buildings is hardly a siege and sacking or a street by street pogrom. But still. It feels bad. I’ve been anxious today. For my kids, for my other half, our house and our safety. We are always but a few authority figures away from mindless violence, a few laws from anarchy.

Ordinary decent people are feeling it too. I’ve seen several almost exaggerated acts of courtesy and consideration between people of all colours and classes on my way to and from work. Pausing to let each other pass, small acknowledgements and hesitant smiles. In these acts people are trying to say “It’s ok, we’re ok.” Post it notes on a boarded up shop eulogise our area and criticise the yobs. A volunteer army came out armed only with brooms to clean up.


It’s finely poised in London today. As Aristotle said man is both the best and worst of animals.

Rhetoric

I’ve been doing a lot of presentations on strategy in the last few weeks. The good news is people say it’s all very clear. They like it. “A lot better than it was too” some say. I acknowledge, slightly wistfully, that our old strategy was bigger on soaring rhetoric – and I miss that a bit. But not much. Clear and credible is better.

Reading Montaigne and Aristotle on Rhetoric I can see why. Montaigne first:

Eloquence most flourished at Rome when the public affairs were in the worst condition and most disquieted with intestine commotions; as a free and untilled soil bears the worst weeds.

Oh dear – suggests I may have been part of indigestion in our organisational intestines. Our rich intellectual soil allowed many rhetorical flowers to bloom. Perhaps some tilling was called for.

Aristotle for his part, in his encyclopaedic and comprehensive way, offers three volumes on Rhetoric covering it’s function, forms and stylistic niceties.

A dense but magisterial account on the Stanford Encyclopaedia of Philosophy runs through Aristotle’s work. In essence the purpose of rhetoric is to persuade. It is neutral and can be used well or badly and for good or for ill. The Rhetorician, like the physician should be judged, not, on whether he or she saves every patient or wins every argument, but on his or her use of the relevant tools, interventions and skills.

The Stanford encyclopaedia offers that persuasion itself depends on (a) the character of the speaker (b) the emotional state of the hearer (c) in the argument (logos) itself. The speaker can employ his or her skills as a stimulus for the sought emotion (pathos) from an audience. However, along with pathos, the speaker must also exhibit ethos, which for Aristotle encompasses wisdom (phronesis), virtue (arete), and good will (eunoia).

Persuasion is accomplished whenever the speech is recieved in such a way as to render the speaker worthy of credence. If the speaker appears to be credible, the audience will form the second-order judgment that propositions put forward by the credible speaker are true or acceptable. The catch is for it to be true Rhetoric the speaker must accomplish these effects by what he or she says; it is not necessary that he is actually virtuous: on the contrary, a preexisting good character cannot be counted part of the technical means of persuasion.

So is Rhetoric mainly about cheating and what you can get away with? And if so why would a man of Aristotle’s leanings engage with it? Well as the Stanford Encyclopaedia explains it:

It could be objected that rhetoric is only useful for those who want to outwit their audience and conceal their real aims, since someone who just wants to communicate the truth could be straightforward and would not need rhetorical tools. This, however, is not Aristotle’s point of view: even those who just try to establish what is just and true need the help of rhetoric when they are faced with a public audience.

Aristotle tells us that it is impossible to teach such an audience, even if the speaker had the most exact knowledge of the subject. The audience of a public speech consists of ordinary people who are not able to follow an exact proof based on the principles of a science. Further, such an audience can easily be distracted by factors that do not pertain to the subject at all; sometimes they are receptive to flattery or just try to increase their own advantage. And this situation becomes even worse if the constitution, the laws, and the rhetorical habits in a city are bad (as in Montaigne’s Rome above).

Finally, most of the topics that are usually discussed in public speeches do not allow of exact knowledge, but leave room for doubt; especially in such cases it is important that the speaker seems to be a credible person and that the audience is in a sympathetic mood. For all those reasons, affecting the decisions of juries and assemblies is a matter of persuasiveness, not of knowledge.

But, reassuringly, at the heart of Aristotle’s approach to rhetoric – as you would expect of the man – is a belief in substance over style:

Aristotle joins Plato in criticizing contemporary manuals of rhetoric. Previous theorists of rhetoric gave most of their attention to methods outside the subject; they taught how to slander, how to arouse emotions in the audience, or how to distract the attention of the hearers from the subject.

Aristotelian rhetoric is different in that it is centred on a rhetorical kind of proof, the ‘enthymeme’ which he called the most important means of persuasion. Since people are most strongly convinced when they suppose that something has been proven, there is no need for the orator to confuse or distract the audience by the use of emotional appeals, etc.

In Aristotle’s view an orator will be even more successful when he just picks up the convincing aspects of a given issue, thereby using commonly-held opinions as premises. Since people have a natural disposition for the true there is no unbridgeable gap between commonly-held opinions and what is true.

For Aristotle, the speaker does need to recognise that his or her audience may not have the habit of scientific proofs. He also concedes that long chains of logical inferences might not work well either. But, in his view, every man is open to bridging the gap between commonly-held opinions and the truth. So good rhetoric draws on both.

As for style, as with his ethics it’s all about the ‘golden mean’. In a nutshell for Aristotle the good style is ‘clear in a way that is neither too banal nor too dignified, but appropriate’. Nice.

I conclude the reasons I need less rhetoric these days is 1) our organisational intestines are in better order 2) more of what we are doing accords with commonly-held beliefs and thus 3) I need far fewer appeals to emotion and long chains of inferences to make my case. All that’s left is to add a spot of Ethos and Pathos and the job is done. Time for a rhetorical rest.

Cathedral or Cave

I imagine Aristotle, like the Acropolis, as more Cathedral. The reclusive poet Emily Dickinson would be more cave. Montaigne, perhaps old Paris; earthy rumbustious streets and deep reflective catacombs.

I’ve been toying with Nietzsche’s idea that our ‘will to power’ is either expressed in the real world or forcibly turned in. For him, we create a complex inner life in proportion to the scale of our drive we cannot express externally.

It’s an interesting thought. Complex interesting people tend to have a good deal of both – rich inner lives and fulfilling outer ones. But not always. Nietzsche credits civilisation with curbing the capacity to express our animal instincts externally – driving them inwards. This unexpressed energy drives our inner lives – our conscience, guilt and creativity.

I think regularly about the balance of inner and external. I don’t feel I have the ‘will to power’ for a full ‘Cathedral’ in the external world. Too much competition, conflict, one-upmanship and strife in seeking grandeur. I fear I’d lose my health, precious time with my family and my happiness if I allowed a ‘grand projet’ or personal aggrandisement to consume me.

Talking to a friend – who is a decade older than me – this week, I felt a bit guilty. He has real fire in his belly for systemic reform, transformational change and the great debates of public policy. I said I’m just not attracted to any of that right now.

We talked about using your talents and our responsibility to improve the lot of others. He started his career as a lone residential social worker, on a tough housing estate. Beer bottles bounced off the cage that surrounded his outpost all night. That’s where his fire still comes from. It drives him to want to improve the scaffolding and superstructure of the nation’s health and social care system.

I don’t have that. I’m more a family chapel with a good sized intellectual cellar. My projects are more local and small scale – my family, the people around me. But never say never. The world is an unpredictable place. Gaudi started with lampposts and squat schoolhouses, so I suppose you never really know what you might build one brick at a time.

Adults and Children

All adults are big kids sometimes, but often the wrong kind. We keep the petty, squabbling, thin-skinnedness of children but often lose the curiosity, spontaneity and sense of fun.

It’s a bit hackneyed but I still have a lot of time for Transactional Analysis. The simple insight that a lot of our interactions are marred by deliberately or carelessly behaving like a domineering ‘parent’, lecturing or judging an errant ‘child’, describes a lot of what happens at work.

I was congratulated this week for doing an hour-long ‘all staff’ talk without once descending into parent-child. Apparently I was ‘adult to adult’ throughout. But the funny thing is, I wasn’t conscious of it. It was simply a case of being open, honest, respectful and genuinely answering the questions people asked. I used to be quick, slick and evasive. Now I’m slower and straighter – a good thing I think.

But I’ve also learnt that there’s still a space for the ‘free child’ at work. That’s when someone comes over all reproving or domineering and you prick their ‘parental bubble’ with a nifty joke at their expense. It’s risky, but done right it doesn’t half work. A bit of ‘free child’ brings some fun too, some laughter, a feeling things are ok and makes for a happier day. As Aristotle would advise it’s all about finding the golden mean between ‘boor’ and ‘buffoon’. He generally gets these things about right.

To finish, a happy chapter on our local community. I write on return from a public meeting, where we overcame some spirited and sustained resistance to more play equipment, in our once bleak – but now thriving – community park. People overlooking feared noise and teenagers and graffiti. Not unreasonable, but there’s a wider community to serve.

I said a few words in favour, but the Chair – a volunteer of course as all the best people are – managed the meeting with great dignity and some skill. I wrote to him just now to say:

You managed that really really well. Inviting everyone to speak – individually – but not allowing ding dongs was the genius of your chairmanship. It kept it civil, kept us from polarising and allowed people to be heard without hijacking. In the end defeat was calm and dignified not angry and litigious.

His skill was helping us to stay adult, as we discussed children. Being the best of both is what I’m working on.

Servan-Schreiber

I was sad to read today that David Servan-Schrieber lost his battle against cancer the other day. But although he lost the battle, I think he won the war. He lived nearly twenty full and vivid years post diagnosis of a brain tumour. His cancer spurred him to develop as a human being and to write. Reading his books and fearing the big ‘C’ did the same for me.

His writing combined a rock solid scientific foundation with an interest in the whole person. As someone wrote in an obituary, he was tete, coeur et corps – head, heart and body. All I have to say is read his books: ‘Healing without Freud or Prozac’ for the head and the heart and ‘Anticancer’ for the body.

A good man, who it is tempting to say died too young. But reading about his full medical, research, writing, speaking, travelling and sporting life, perhaps at 50 he managed as Aristotle recommends: ‘to rise from life as from a banquet, neither thirsty nor drunken.’ I hope so.